Streamlined Systems for a Seamless Customer Experience

MCI USA delivers full-service housing, registration, and lead cultivation solutions that maximize in-the-block bookings and increase event attendance. TThese services include professional pre-event, onsite, and post-event customer service management and strategic guidance from our accomplished team throughout the full lifetime of the event. We empower you to grow your show through informed decisions using our reports and analytics.

Housing Services

We partner with our clients to provide housing services that persuade attendees and exhibitors to book within the block while offering strategies and the technology to make the process convenient and stress-free. From the beginning stages of hotel contracting and negotiations, all the way through post-event hotel audits, our top priority is taking care of you and your customers. Our housing services deliver top-notch, white-glove service, impressing your attendees and stakeholders with every interaction.

Services

  • Interactive Reporting Platform
  • Room Block Maximization
  • Proactive Risk Mitigation 
  • Unified Housing & Registration System

     

    Customer Service

    • Call Center Agents
    • Chat & Email Service Center
    • On-Site 

     

    Registration Services

    At MCI USA, we understand that registration is more than just printing a badge. Our strategic guidance will ensure that we, as your partner, are doing everything possible to guarantee the success of your show, not just through the number of attendees, but through the satisfaction of your team and audience.

    Benefits


    Attendance Boosting
    Unified & Housing System
    Interactive Reporting Platform
    Security - PCI & GDPR Compliant
    Data Encryption - In Flight & At Rest

    Services

    • Custom Web Registration
    • Education Tracking & Certification
    • Wearable Technologies
    • API Integration
    • Badging
    • On-Site Experts

      Customer Service

       
        • Call Center Agents
        • Chat & Email Service Center
        • On-Site 

         

        Lead Cultivation

        Our lead cultivation services give your exhibitors a reason to choose your event over others. We do more than just retrieve leads – we help your exhibitors cultivate them with our Buying Propensity Index Drivers that provide tremendous ROI to both you and your exhibitors.

        Benefits

        • Event Maximization
        • "Buyer Prosperity Index" Tool
        • Incredible Networking
        • Ease of Use
        • Maximize your ROI 

        Services

        • Data Sales
        • Badge Scanning
        • Buyer Ranking
        • Lead Follow-Up 

          Customer Service

          • Chat & Email Service Center

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