As part of the mci group global network, MCI UK is proud to share key highlights from the 2024 mci group Annual Report — a year defined by bold innovation, sustainable growth, and a deepened commitment to people-first transformation.
At the heart of this year’s report is humAIn — mci group’s guiding theme that recognises the powerful intersection of human creativity and AI-driven innovation. From boosting engagement through tools like SwitchAI, to deploying Microsoft 365 Copilot across teams, the group embraced smart technology to enhance performance while staying grounded in its core belief: people are at the centre of progress.
One standout example is SwitchAI, mci group’s intelligent learning platform, which increased employee learning engagement by 70%. More than a digital tool, SwitchAI supports the personal and professional development of our global teams, enabling tailored, accessible learning journeys that prepare talent for the evolving future of work.
Some 2024 topline results:
- €574.5M turnover, from 5,100 projects across 34 countries
- 42 industry awards for excellence in marketing, events and innovation
- Client Net Promoter Score (NPS) of 69, reflecting excellent client satisfaction
- Employee Net Promoter Score (eNPS) of 31, indicating strong engagement across global teams
- CyberVadis score of 923/1,000, affirming cybersecurity leadership
- EcoVadis Silver Medal, placing mci group in the top 15% globally
- Opened new offices in Mexico and Colombia, and completed 3 strategic acquisitions
- Leadership diversity reached 53% women in senior roles
MCI UK
