Cashing in on accreditation

Association Solutions

Cashing in on accreditation




An association incurred more than $140,000 in accounts receivable after realizing its accreditation and membership renewal processes were operating independently of one another. 

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The board of the association knew its organization was not being managed well, but assumed that its financials and overall operations were in fine condition – only to discover an extraordinary accounts receivable accrual because members had been billed for dues for two to three years despite their non-renewals.  

MCI USA integrated membership data with financial records, developed a robust tracking system for organizations in the accreditation process, and created an improved customer-service experience with reporting tools for volunteer assessors.